It took longer than expected, but steps made sense in the end
Hey, just wanted to share my thoughts on the support and communication part. So at first, it felt like the process was dragging because I had to wait quite a bit on calls and sometimes the order of steps wasn’t very clear to me. I was like, should I set up the database first or get comfortable with the dialer? It seemed like they could have been explained in a better sequence. But eventually, after some back-and-forth and support calls, the order did start to make sense. They guided me through signing up, settling payments, and settling into the software pretty well, just the timing was sometimes frustrating. I guess the solid support and clear guidance won me over in the end, but it did take longer than I originally thought, which is why I am giving a 3-star review. It was a mixed bag, honestly, but I am hopeful the experience improves.