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WFHI review

it took forever to get clear samajh

1 out of 51 of 5Verified customerSupport and communication

it took forever to get clear samajh

Mujhe laga sign-up pe sab simple hoga par sab kuch itna clear explain nahi hua jitna chahiye tha. Me support ko call karti rahi par unka jawab slow tha aur bahut saare baar mujhe baar baar wahi question repeat karne padta tha. Dialer aur calling tools samajhna itna easy nahi tha, aur training bhi bas basic thi jo zyada help nahi karta. Invoice bhi clear nahi aaya pehle, mujhe khud se samajhna pada ki kya charge decide hua hai. Mujhe laga agar thoda aur clearly bataya hota to main zyada,time waste nahi karti. Ye software ka setup aur database feature bhi confusing tha, mujhe baar baar khud se explore karna pada. Mujhe lagta hai ki jo log pehli baar use kar rahe hain unke liye ye sab thoda overwhelming ho sakta hai. Overall experience frustrating raha because time zyada lag gaya samajhne mein aur jitna clear hona chahiye tha utna nahi tha. Main expect karti thi ki support aur training zyada helpful hongi par wo nahi hua, isliye meri tension increase hui.

Radhika JoglekarDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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