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WFHI review

It took forever to actually start, samjh nahi aayi

1 out of 51 of 5Verified purchaseSupport and communication

It took forever to actually start, samjh nahi aayi

Mujhe laga tha ki yeh software jaldi se ready ho jayega, par shuru karne main itna time lag gaya ki main frustrated ho gaya tha. Sign-up ke baad onboarding flow bahut slow tha, aur support se baat karna bhi asaan nahi raha. Jab maine call kiya toh response time itna lamba tha ki main wait karta raha without kisi clear update ke. Training sessions clear nahi the, aur dialer ko set up karne mein bhi bahut dikkat hui. Jo database feature hai, usko samajhne mein bhi time laga aur automatic updates ne kabhi kabhi confusion badha diya. Mujhe laga tha ki support team jaldi assist karegi, lekin unse baat karne mein itni der lagi ki main apna kaam khud karne laga tha. Overall, shuru hi se smooth experience nahi mila aur mera time waste hua. Agar onboarding itna slow hai aur support available nahi, toh aage kaam karna difficult ho jayega. Main abhi bhi confuse hoon ki kaise use karu efficiently kyunki help milna mushkil tha.

Kartik NayakLadakh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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