1 out of 51 of 5Verified customerSales and pre-purchase
It took far too long to even get started
I was really eager to begin using your software and training, but honestly, the whole process dragged on much longer than I anticipated. Signing up seemed straightforward at first, but delays in invoicing and confusion over payment confirmation meant I lost valuable time waiting. When I finally obtained access, I found parts of the onboarding confusing and it shouldn't have required so much back-and-forth. You need to streamline the sign-up and payment steps so future customers aren’t stuck waiting this long again. For a service focused on remote workflows, getting me ready quickly should be a priority but I felt completely stalled instead.