It took effort but eventually I got some clarity
I invested quite a bit of time going through the training and onboarding process with WFHI. The beginning felt fragmented with steps that didn’t always seem connected, making me unsure I was proceeding correctly. However, mid-way through when I finally got to test the calling tools integrated with the dialer, a clear understanding clicked, and that moment gave me confidence that the setup might work. The database management was still a bit unclear, and occasional confusing labels slowed progress somewhat. Automatic updates were happening, but without much explanation, which sometimes interrupted my workflow. By the end, I felt moderately confident but needed to keep referencing support to smooth out knowledge gaps. The sign-up, invoice, and payment stages were easier and more straightforward than technical functions. Overall, it took consistent effort before feeling comfortable but some learning moments made it worthwhile.