It took effort, and I might need help again
The software worked fine once it was up, though getting there was a bit of a hassle. Setting up the dialer was somewhat clunky and I ran into some glitches with the database feature early on. The training helped a bit, but I didn’t feel fully confident by the end. I had to contact support for some access issues, and while they helped, it did take time. The invoicing and payment were straightforward, which was good. I'm unsure if I’ll manage the same setup without assistance next time, so it looks like I'll probably need help again down the line. It’s not bad software but the effort to reach a smooth flow was definitely higher than expected.