It took about three days, but you were really responsive
I want to acknowledge how responsive you were throughout the entire training and onboarding process. It took me around three days to get fully set up and comfortable with the software, database, and calling tools. During that time, whenever I hit a snag or had a question about features or the automatic updates, you answered my calls and messages promptly. This was very reassuring because some aspects like the dialer behavior during automatic updates caught me off guard initially, but your swift support helped me adjust efficiently. The payment and invoicing process was clear upfront, so I felt prepared from the start. The onboarding steps were well paced, neither rushed nor too slow, which let me absorb the material thoroughly. Overall, your responsiveness was the biggest factor that made me feel confident and supported as I learned how the system works.