It took a while to get started
When I first looked into this software and tried to set it up, I found the whole sales and pre-purchase process a bit of a mixed bag. On one hand, the sign-up and invoicing parts were straightforward enough; the payment procedure was clear, and I didn’t have any trouble completing that. However, it took quite some time for me to actually get going with the software after that. The onboarding flow felt slow, and some necessary features weren't immediately obvious, which kept me circling back to earlier steps. I was hoping for a more seamless introduction, but instead, I encountered a few glitches with the dialer and database features that needed some manual tweaks or assistance. The telephonic support was decent, but responses could take longer than I expected, so progress stalled occasionally. Looking back, it wasn’t a total loss because eventually I got the software running, but I can’t say I felt the process was smooth or hassle-free. All in all, a fair experience but with room for improvement in getting newcomers up to speed faster.