3 out of 53 of 5Verified purchaseSupport and communication
it took a while to feel supported day-to-day
At first the telephonic support was hit or miss, sometimes they got back to me quickly but other times it took longer than I wanted. The dialer worked mostly fine on normal days but sometimes I faced unexpected glitches during my calls which slowed me down. The automatic updates helped fix some bugs but introduced new quirks occasionally. The database integration was okay and didn’t feel like a problem day to day. Overall, support didn’t shine at the start but over several weeks it got more consistent though still not perfect. I’m hanging in there because the tools mostly do the job, but quicker help would be nice.