3 out of 53 of 5Verified customerSales and pre-purchase
it took a while to feel comfortable deciding
I started with the sign-up which was okay but felt like I had to double check everything multiple times before feeling sure. The invoicing process didn’t feel very transparent either at first, so I kept asking support some basic questions over the phone. The dialer and database explanations weren’t fully clear in the prep materials, making me a bit uncertain. It definitely wasn’t a smooth ride and required some patience on my part. By the end, I was more confident due to the extra effort I put in trying to understand the workflow and workflow tools, but it wasn’t effortless. The whole process could be made more reassuring with clearer steps and quicker access to needed features.