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WFHI review

It took a while to actually get started, might do it again

2 out of 52 of 5Unverified experienceSales and pre-purchase

It took a while to actually get started, might do it again

I was kind of hesitant at first because it wasn’t clear how long the whole getting started process would take. The sign-up itself was straightforward enough, and invoicing wasn’t complicated, but after that I found myself stuck on a few steps in the onboarding. Figuring out how to use the dialer and then set up the database properly took longer than I expected, because the training materials felt a bit scattered and not always super clear. I’m not saying it was all bad though — the telephonic support helped when I reached out, and the automatic updates worked fine, so the software did improve over time. Still, I wonder if I would recommend this to someone else without a bit more patience than I had initially. I might get back to using it again down the line, but the start was definitely slower than I hoped for. It just felt like I spent most of my time trying to catch up and understand the flow instead of diving straight in.

Gauri KumarDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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