it took a while but got the hang of it
Honestly onboarding was kinda slow at first. I thought it would take less time but setting up the whole dialer and understanding the calling tools took a few days. The training sessions had lots of info but sometimes felt a little overwhelming especially with the database features and the usual automatic updates. Not complaining but it was a lot to take in at once. Signing up and getting invoices sorted was pretty straightforward though, so that helped. After I got past the initial steps, things started clicking and the software began fitting into the remote workflow better. The support was okay, but I mainly figured things out by myself which added to the timeline. Now I’m more comfortable with it and use it daily without much trouble. So if you’re starting, expect some slow days but things definitely improve as you go along. Overall, it’s usable but needs patience during the onboarding phase.