It took a lot to get a bit confident
The training and onboarding required more effort than I expected. I went through multiple sessions and repeated some of the modules just to try and grasp the basics. By the end of it, I felt only somewhat confident using the dialer and database features, and that was after a lot of trial and error on my own. The waiting periods between some training steps tested my patience because it slowed down the overall process. Although the trainers were responsive, the flow was not smooth enough to help me gain full confidence quickly. There were complexities in navigation that I struggled with until I adjusted my approach. The automatic updates sometimes altered things without warning, making me feel cautious whenever changes occurred. The sign-up and payment processes were straightforward, but the core challenge remained mastering the software. I felt it demanded more self-paced effort than promised. Overall, I learned what I needed but not without considerable frustration and a sense that the onboarding could be simplified for easier understanding. This effort left me only partially assured that I can manage the system without ongoing support.