2 out of 52 of 5Unverified experienceSupport and communication
It took a lot to find proper support and info
I found it quite challenging to locate the exact information I was looking for regarding the billing and invoicing process within the portal. The documentation was not straightforward, and I had to spend a significant amount of time navigating through multiple pages. Additionally, calling support took longer than expected to get the details I needed, which was frustrating. Though the telephonic assistance was patient and eventually helpful, the initial effort to find the right guidance was more demanding than I had anticipated. This made the whole experience less efficient than it could have been.