3 out of 53 of 5Unverified experienceTraining and onboarding
It took a lot of patience to get through it
I have gone through the training and onboarding with one of these platforms before, so I thought I knew what to expect, but this time around there were more hiccups than I was ready for. Some parts of the training were explained well, but when things went wrong during onboarding, it was less smooth. I had to restart processes and reach out to support multiple times, which was exhausting. The support was helpful enough, but waiting for callbacks and redoing steps made the whole setup feel longer than it should have been. It's fine if occasional problems happen, but the extra effort required to get back on track made me wonder if I’d do it all over again without better guidance at difficult points.