it took a lot of effort to piece things together
I started the training with hope that the steps would be laid out in a clear learning path, but honestly, it felt pretty scattered. At first, I wasn’t sure if I was doing the onboarding in the right order because the guidance didn’t seem to follow a sensible sequence. Each section introduced new things, but without enough context on how one part connected to another. I found myself going back and forth, trying to figure out how the calling tools linked with the database. The dialer instructions came much later than I expected, which made the setup feel patchy. The automatic updates sometimes changed features before I understood their previous versions, adding to the confusion. Even though support was available over the phone, it wasn’t always clear which issue to prioritize first. Overall, the effort to get everything set up was more than I anticipated, and I spent a lot of time figuring out what to do next rather than learning smoothly. It was quite a challenging onboarding experience for me.