It took a lot of effort to get through onboarding steps
The step-by-step onboarding process really tested my patience. First, the initial sign-up was fairly straightforward, but after that, every following stage seemed disorganized. Setting up the database took several attempts because the instructions weren’t clear in how to link it with the dialer tools properly. I had to jump between different training modules with no clear sequence, which felt like going in circles. Even the telephonic support wasn’t always available when I needed help, so I ended up spending extra time figuring things out alone. The invoicing system also wasn't very self-explanatory at first. I tried to complete the onboarding in one go, but the whole flow was frustratingly fragmented and lacked the logical order I expected. It honestly took more effort than I hoped just to get started using the software as intended.