It took a lot of effort on my side, especially when things went wrong
The sign-up and invoicing process seemed straightforward enough initially, so I thought things would be smooth. But when the payment didn’t go through properly, I had to spend quite some time figuring out what happened. Support handled the situation alright, but follow-up was slower than I hoped. Besides that, information around the database features and the automatic updates was rather vague. I was left guessing how some parts really functioned during the training, which made the entire setup feel more demanding. The calling tools themselves worked reasonably once configured, yet configuring them wasn’t as user-friendly as promised. Overall, while some parts of the system seem to function okay, the effort I had to put in when problems surfaced took the shine off the experience. It could've been much simpler if everything was clearer upfront.