2 out of 52 of 5Verified purchaseSupport and communication
It took a lot more time than I expected
Honestly, finding the right info in the support was kinda slow. I was just trying to get to a simple setting in the software, but it felt like a maze. Every time I called the helpline, I had to explain myself again, which took up more minutes than I thought it would. Using the training materials was okay, but I kept ending up back at the start because the steps weren’t very intuitive. The payment process at least was clear from the beginning, so that was one good thing. I just wish the whole platform guided me more quickly to answers rather than making me guess which section to check next.