I started the WFHI training and onboarding with quite a bit of hope, but I ran into many issues righ

I started the WFHI training and onboarding with quite a bit of hope, but I ran into many issues righ

I started the WFHI training and onboarding with quite a bit of hope, but I ran into many issues right from the start. The explanations were not as clear as I needed them to be for someone new to remote workflow software. Setting up the dialer and understanding how the calling tools worked was confusing. The database feature, which I thought would be straightforward, required a lot of additional research outside of the provided material. Throughout the process, I felt like I was constantly retreading the same steps without gaining real clarity. Even the automatic updates seemed to disrupt the workflow rather than improve it, causing further delay. Although I reached out to telephonic support, the responses often felt generic, and I had to keep pressing for understandable guidance. The invoicing and payment process felt convoluted compared to the expectations set before signing up. Overall, it demanded much more effort than I had anticipated, and it did not work smoothly for me as I had hoped. I was left feeling frustrated and uncertain if I could continue on this path without a much better onboarding experience.