it took a good few days to really get the hang of it
So when I first started using the training and onboarding stuff it felt pretty clear but honestly the reality after a couple of days was a bit different. The concepts made sense, the labels were mostly consistent, but it definitely took me some time to really internalize how the dialer and database fit together. I was kinda just feeling my way through after the initial setup, and often had to double-check certain things instead of just knowing straight away. The automatic updates helped by keeping the software current without me needing to do much but they didn't speed up the learning curve. On the bright side, the invoicing process was straightforward and getting the payments sorted never felt complicated. Plus, the telephonic support was there when I occasionally got stuck, although I mostly ended up figuring things out myself. Overall, the training was solid but honestly I'd say it was the day-to-day slow familiarity that really mattered more than just the first quick introduction.