It took a fair chunk of my day, but support was there
I was honestly surprised by how much effort it took just to get everything set up with WFHI. The sign-up was quick enough, but going through the training modules and trying to figure out the linking of the dialer to the database felt time-consuming. I called the helpline a few times during my odd hours, and it was actually quite convenient that their telephonic support matched my schedule pretty well. I kept circling back to the same questions about how updates would affect my workflow, and they patiently explained each time despite me calling at off-peak hours. I think the invoicing and payment processes were fairly standard and handled smoothly, which meant less stress on that part. Overall, while it was a bit of an effort to get used to all features and get comfortable with the calling tools, the support’s availability really helped me stick with it through the more frustrating bits. So, it wasn’t effortless, but it surely had good backing.