It took a decent amount of time, but I got there
The training and onboarding process took longer than I initially anticipated, which was a bit frustrating at times. When I first started, it felt like there was a lot to take in, especially around setting up the dialer and understanding the workflow within the database features. The video tutorials were helpful, but some parts could have been clearer or more structured to cut back on confusion. Halfway through the onboarding, it wasn’t unusual to feel unsure about whether I was using the tools correctly or whether automatic updates would affect my settings. However, by the end of the process, I did feel more confident, particularly after reaching the section on the calling tools where things really clicked for me. The telephonic support was there to answer questions, though occasionally the wait times left me a bit concerned. Overall, the experience was a mixed bag; some frustration mixed with genuine progress. I think the setup time feels long compared to other software I’ve tried, but it’s fair to say that it prepares you better to handle various aspects of remote workflows once everything’s done. It wasn’t instant but it worked out.