3 out of 53 of 5Verified customerSupport and communication
It took a bit to get everything going, but not too long
I’d say the setup was a mix of smooth and a little trying for me. The initial sign-up and payment portion went fine without much trouble. After that, though, I found that while the software itself was quite capable, it took a few sessions of calling the support line before I really understood how to make the dialer and database features work together. They were helpful on the phone but it wasn’t instantaneous. I started using the training materials in parallel, and that helped fill some gaps. Overall, if I were telling a friend, I’d say you have to budget some time for figuring things out, but the support is there when you ask. The automatic updates were largely unnoticeable day-to-day, which was fine as I felt stable in what I was doing.