It took a bit of effort but I felt confident in the end
Hey, just wanted to share how the support experience went because honestly, it took a bit more effort than I expected at first. I had to call a few times, and sometimes waited on the line which was a bit annoying. But the people on the other end were always patient and walked me through every problem, no matter how small. They explained the dialer and database features in a way that made a big difference for me. I wasn’t super confident at the start because the software has a lot of parts to it, but by the end of those calls, I really felt like I could handle things on my own. It was definitely worth persisting through those first hurdles. I liked how follow-up was consistent, so even if I had a new question, support was ready to help. Honestly, I wouldn’t say it was smooth sailing the whole way, but that’s normal with any new system. I’m glad for the people who helped me feel comfortable because now using the software feels a lot less intimidating.