it took a bit of back and forth but some labels made sense
I found the wording in the software a bit confusing at first, especially around the calling tools and some labels on the database interface. It took me some effort to figure out where key features were located and how to access them from the dashboard. However, the training helped clear up a few of the ambiguous parts, and I’m happy I stuck with it. The sign-up and payment system was straightforward enough, and invoices arrived promptly without any issue. What made the experience a bit frustrating is that some labels didn’t match the functions exactly, which slowed down my workflow at times. Telephonic support was decent but sometimes there was a delay in getting to the right answers, so it felt like I had to be patient. On the plus side, the automatic updates did improve things gradually, fixing bugs I hadn’t even noticed before. Overall, I think the communication through the software could be smoother, but it’s usable once you get past the initial learning curve.