When I started the WFHI training and onboarding, I honestly wasn’t sure if it would match what I tho
When I started the WFHI training and onboarding, I honestly wasn’t sure if it would match what I thought beforehand. The initial setup was quite straightforward, but as I went through the modules, I found some parts more technical than I imagined. I was thinking it would all be really quick, but it actually took me a few days to feel comfortable navigating the software and using the dialer properly. The trainers were patient and the step-by-step guidance helped a lot, though I needed to revisit some sections to fully grasp the database features. I’m still a bit unsure if I’m making the most of all the tools available, but overall the experience met most of my expectations. Maybe with more practice, the process will feel smoother, but for now, I’m satisfied with how the onboarding unfolded and the training materials provided were useful enough for me to keep going confidently.