It took a bit longer than expected to really get going
I signed up and started with the training sessions, but it took quite a bit of time to actually get comfortable using the software day to day. The onboarding felt slow as I had to go through many steps before I could use the dialer features fully. The database management was straightforward enough, but integrating that into my actual workflow took time. Automatic updates happen regularly, which helped keep the system relevant, but adapting to changes was a small hurdle. Telephonic support was available, but I rarely needed it. The invoicing and payment process was smooth and predictable. Overall, it wasn’t immediate ease of use, but over time things settled into place, and now I can see the potential of the software. I wouldn’t say it was a hassle, just more time-consuming than I initially hoped.