It took a bit longer than expected to onboard
The training sessions and onboarding process largely met the expectations I had set before starting. The modules were clearly explained and the software functionalities were demonstrated well. However, I did find that some steps, especially those involving the dialer and database setup, took longer than I had anticipated. The training covered all essential parts but did not entirely prepare me for the occasional waiting periods during actual use. The software updates were automatic and helped improve the overall experience as time passed. Billing and invoicing were properly handled and the whole sign-up process was seamless. While the training was thorough, I wish it had been a bit more concise. That said, it was an overall positive experience that would allow me to work remotely with more confidence.