It took a bit longer than expected to get fully onboarded
Reflecting on the training and onboarding I received, I noticed that the process took somewhat longer than I anticipated at first. The team was always responsive whenever I reached out, quickly addressing my questions and clarifying doubts regarding software functionalities like the dialer and the database management system. Their responsiveness felt warm, supportive, and reassuring, which helped me stay motivated even when things dragged on. Still, I felt that the onboarding could have been expedited with a more structured approach to introducing me gradually to different features. The automatic updates occasionally changed interface elements, which caused brief confusion, but the team usually informed me ahead of time. The invoicing and payment system was straightforward, which minimized delays on that front. Overall, the responsiveness made a big difference in easing my adaptation, even if the whole process was somewhat slower than expected. I’d say the process is still designed to build confidence slowly rather than rushing you through, which suits many kinds of learners.