During the onboarding process with WFHI, I found the software quite intuitive but also a bit slow in
During the onboarding process with WFHI, I found the software quite intuitive but also a bit slow in delivering what I specifically wanted. Initially, I thought navigating through the training modules would be quick and straightforward, yet some sections required more time to get familiar with. On the positive side, the detailed video tutorials helped clarify complex segments which made the learning curve manageable. However, it was a little frustrating to spend extra time locating specific features in the dashboard, especially when I was eager to set up my calling tools and test the dialer function. The automatic updates feature, though, was seamless and added fresh improvements without disruption, so that was a relief. The sign-up and payment process were straightforward, and I could easily track invoicing via the portal. Overall, the experience was beneficial, and I do appreciate the structured training and on-demand telephonic support which answered most of my doubts. I think with a bit more streamlined navigation, the few delays I faced would be reduced significantly, making the training faster for newcomers like me who want efficiency with their software setup.