It's pretty reliable day to day, with just a few small glitches
Honestly, after using the software for a few weeks now, I can say it's pretty reliable day to day. The dialer and database tools mostly behave as expected without any major hiccups. Sometimes, the updates introduce minor changes that take a moment to get used to, but nothing that really disrupts workflow. The telephonic support has been quite reachable when I needed help, which is a relief. Still, there were a couple of times when the software lagged a bit during calls, which was frustrating, but it didn’t last long. Signing up and paying invoices was straightforward, no nonsense at all. I'd tell a friend it's a solid tool overall, though it’s not perfect. With some tweaks to improve stability during peak hours, it would be even better. So I feel like I’d keep using it, just hoping for fewer little glitches.