It's pretty decent, just a bit slow at times
So I've been using the WFHI software for a little while now, and I'd say it's mostly good for what I need. Signing up and getting access was pretty quick, although there are times when it feels like the system could be less repetitive. Like, sometimes I had to wait for the database to load or for the dialer tool to register a change, which can get a bit annoying if you're rushing to get through a lot of calls. The telephonic support was helpful on one of those slow days when I called, but overall I kept circling back to that point about needing slightly smoother responsiveness. The automatic updates usually fixed some bugs but occasionally felt like they added a bit of waiting time. If I had to sum it up to a friend, I’d say it’s a decent product with room to improve the speed and fluidity of its workflow. It works, but sometimes you have to be patient.