It's OK but didn't quite fit my hours perfectly
When I was considering the workflow software and training, I was looking for something that could slot into my working hours comfortably, but it felt a bit hit-and-miss to be honest. The sales and pre-purchase info seemed to promise flexibility, but in reality, the timings given for training sessions and live support sometimes clashed with the hours I actually work. The sign-up process was pretty straightforward, which was good since I didn't want extra hassle. I did try to see if the dialer feature would suit my flow but accessing it seamlessly during my working hours wasn't always possible. On the plus side, the automatic updates were helpful and unobtrusive, and the database features worked well once I got into them. In short, I'd tell a friend it’s useful software but just make sure your available hours match up before you jump in. It’s okay overall but not perfectly tailored for every schedule, and I’d say take that into account before buying.