It’s decent but not a total upgrade from what I had
The software’s interface is fairly clean but I wouldn’t say it’s drastically better than what I was used to. The calling dialer functions alright, with a reasonable set of features, but switching between screens wasn’t as smooth as I hoped. I liked the database integration and automatic updates for sure, which felt more modern than my previous setup. On the other hand, the access controls could be more intuitive and the invoicing section seemed a bit clunky compared to other tools I tried. Telephonic support was okay but not outstanding. I’d say it’s a decent package overall, not a big step forward but also not worse. If someone asked me, I’d tell them it works but don’t expect miracles compared to other software products you might have used.