It’s a mixed bag — some things clear, others left me puzzled
The training and onboarding covered most of the essentials, but I found I had to figure out a fair amount on my own. The initial walkthrough was helpful for basic navigation and setting up the database, but when it came to using the dialer and integrating the calling tools into my daily routine, the instructions felt a bit sparse. I spent some time experimenting to get comfortable with the automatic updates and managing the software features that weren’t explicitly covered. That said, the telephonic support was available, though I didn’t always get immediate answers. The invoicing and sign-up process was straightforward enough, which at least removed one potential source of hassle. I’d summarize it by telling a friend it’s usable, but don’t expect a fully guided experience from start to finish. You will need to invest time exploring the platform yourself if you want to get the most out of it.