It’s a bit of a mixed bag, let me tell you
Overall, I’d say the software held up fairly well across the days I used it, though there were hiccups. Some calls through the dialer connected smoothly without lag or unexpected disconnects, which made my daily workflow manageable. At the same time, I did notice that the automatic updates sometimes reset personalized settings, which was frustrating because I had to readjust them each time. The onboarding process explained many workflows well, but some parts felt rushed, requiring me to figure out a few things on my own, especially when managing the database feature to organize my contacts. Billing and the sign-up process were straightforward, and invoices came quickly, which I appreciated. The telephonic support was available but not always able to immediately solve certain technical questions, although their patience was notable. So, I can’t say it was perfect or flawless, but it did get the job done for me more often than not, though I wouldn’t call it ideal just yet. I’d let a friend know it’s useful but with clear room for improvement based on my experience.