It's a bit of a mixed bag, I'd probably ask for help again
I started the onboarding process eager to get familiar with the software and training modules. Early on, the training content was clear and suited my initial needs quite well, which helped me understand how to use the dialer and navigate the database. However, as I went deeper into some advanced features, I found that I got stuck without having a clear refresher or extra resources available immediately. The automatic updates occasionally changed some interface elements that confused me until I readjusted. I especially appreciated the telephonic support team because they were patient and helped me clarify my doubts during the calls. That said, the invoicing and payment procedures felt straightforward but required attention to avoid mistakes on my end. Overall, though the training was generally effective, I expect I will need to reach out for guidance again in the future once I hit other areas of this software. In conversations with friends, I’d say the system works but it’s not entirely self-explanatory beyond the basics. I’m combining my own experiences with what the training offers to keep improving how I manage remote workflows here.