It required repeated effort to fix initial issues

It required repeated effort to fix initial issues

When I first tried to sign up and navigate the software, there were some issues that made the process frustrating. The steps were not clearly indicated, and when things went wrong, it took quite a bit of effort and calls to get any help. Although the telephonic support tried to assist, the resolutions were slow and not always effective. The automatic updates sometimes made the interface different without warning, which only added to the confusion. I did manage to finally get access to the dialer and calling tools, and these worked as expected once set up properly. Still, the experience made me cautious about relying on the system without more thorough guidance upfront.