It required quite some digging to get answers
I found it rather challenging to locate the exact information I needed while trying to use the WFHI platform. The support documentation was a bit scattered, making it difficult to find clear guidance quickly. What I did appreciate was that when I finally got in touch with telephonic support, the people were patient and tried to help as best as they could. Despite that, I felt the overall experience was more effort than expected because the software interface didn't always show where to find key features or training materials. I was hoping for a more straightforward way to understand the billing and payment processes, but it took some time before everything clicked. So while the support staff were kind once reached, the early stages involved more searching than I preferred.