It required quiet a lot of effort than I anticipated
Using the software tested my patience more than I thought it would. Initially, the sign-up was fine, and setting up access appeared straightforward, but getting the calling tools to work consistently took much longer than expected. I faced recurring connectivity issues with the dialer that disrupted planned sessions, which could be frustrating when working against deadlines. The database feature didn't integrate as smoothly as I hoped, which meant constantly toggling between screens and sometimes losing track of important information. I did appreciate that there were automatic updates happening in the background, though these didn’t seem to address the core problems I encountered. Telephonic support was reachable, but the help provided felt generic and didn’t really resolve the technical hiccups I faced, leaving me somewhat uncertain. By the time I felt somewhat comfortable with the platform, it had taken far more time and effort than expected. While I wouldn’t say the experience was wholly negative—there were some features that worked fine—I wasn’t very confident by the end about relying on it fully for my needs. It’s usable if you have extra time to troubleshoot, but not something to jump into lightly.