It really clicked once the team answered fast
The training and onboarding through WFHI were good overall, and what truly helped was how responsive the team was when I had questions. Early on, navigating the software and understanding the database feature felt a bit overwhelming, but whenever I raised a point in training sessions or contacted support, the replies were quick and detailed. This made a big difference because I wasn’t left guessing about the next step or tool function. I especially noticed this responsiveness when learning the dialer and calling tools over the first week. Although there was a little trying to figure things out on my own initially, the ongoing communication made me feel supported. The sign-up process was also clear, though I did want a bit more guidance on invoicing after the initial payment. Still, the directness and openness of the training made me more confident to move forward and keep using the platform actively. Overall, the moment it clicked was when a question I had was answered without delay by support, giving me the push I needed to get going smoothly.