2 out of 52 of 5Verified purchaseTraining and onboarding
It never really clicked like before
Compared to the other systems I had used earlier, this onboarding process felt cumbersome from the start. Initially, I was hopeful as the sign-up and invoicing process was clear and smooth, but training soon felt less intuitive. The steps to operate the dialer and maintain the database lacked the streamlined approach I was used to, which led to multiple attempts to get it right. The automatic updates sometimes caused confusion, rather than helping, and the telephonic support wasn’t as responsive as I expected. Overall, I couldn’t really find a moment when using the software felt natural or easy like with my previous tools.