It never really clicked for me trying to find what I needed
I started with WFHI expecting that the pre-purchase phase would guide me smoothly to the features I wanted, but honestly, it never really clicked for me. When I first signed up, I assumed it would be easy to find the tools required for managing remote workflows, especially the calling dialer and database. But the layout of the software was more complicated than I anticipated, and it took longer to locate key sections. Compared to other platforms I'd tried, the navigation wasn’t intuitive or streamlined. I kept expecting the next step to appear as a clear option, but instead, I was left clicking around menus trying to figure out what followed. Training material was available, but it felt fragmented and didn't directly help me resolve navigation issues. I also faced some confusion around invoicing and payments; while they did get sorted eventually, the initial setup felt like guesswork. In summary, the process of finding what I needed was not as straightforward as I'd hoped. It was only after investing significant time that I got some clarity, and even then I wasn’t fully comfortable using all the features. Although the software has potential, the initial experience did not match my expectations and left me frustrated.