Honestly, I felt like I was left to figure out everything by myself more than I expected. From the m

Honestly, I felt like I was left to figure out everything by myself more than I expected. From the m

Honestly, I felt like I was left to figure out everything by myself more than I expected. From the moment I signed up and started using the software, the support and guidance on how to best utilize the tools were pretty minimal. I tried to explore the dashboard and calling functions but without much direction, it just felt overwhelming. The dialer and database features seemed promising, but I couldn’t fully leverage them because I wasn’t given a clear path or detailed onboarding. I appreciate that automatic updates happen in the background, but without proper training, these changes felt more confusing than helpful. I spent quite a bit of time just trying to understand the interface without much success. The telephonic support was okay, but it didn’t fill the gap left by the lack of structured guidance. There was this hope that at some point, all the pieces would come together easily, but that moment never arrived. If I had more handholding or detailed instructions, maybe it would have been different. As of now, I’m not feeling confident about continued use.