When I first started exploring the software and training options, I was cautiously hopeful. The sale
When I first started exploring the software and training options, I was cautiously hopeful. The sales pitch was enthusiastic but left me wondering if I'd really get what I needed. As I moved through the onboarding process, the excitement faded because some features seemed overly complex and not quite tailored to what I expected. The dialer tool worked fine, that's one thing I can admit. But overall, there was this disconnect that just didn’t resolve by the time I finished signing up and seeing the invoicing details. I wanted to feel confident before the purchase was final, but I kept second-guessing whether this was the right solution for me. Calls to support were slow to respond. I was hoping the training would make things clearer, but it felt like too much ongoing effort instead of a quick start. So the moment it all could have clicked simply never came. I appreciate that the features exist, but for me, they didn’t add up into a satisfying experience.