1 out of 51 of 5Unverified experienceSoftware and access
it never really clicked, and support felt distant
I genuinely found it difficult to get the software working for my setup, and despite attempting the onboarding multiple times, the access kept failing at various points. The software didn’t respond as I expected, especially when I tried using the database feature alongside the calling tools; it was frustrating because nothing seemed to sync properly. When I reached out to support, the responses were slow and sometimes generic, which made me feel overlooked and uncertain whether my issues would be resolved anytime soon. There was a moment I thought maybe it would click after the training, but unfortunately it never really did, leaving me quite disappointed.