It never really clicked

I kept reaching out to support multiple times because the answers I received were often side-stepping my questions. Waiting on the line felt endless and I had to explain the same details repeatedly, which was frustrating. At no point did I feel like the issues were truly understood or that the process was moving forward effectively. Even the training did not clarify the steps well enough for me to stop needing regular help. The updates promised seemed irrelevant to my difficulties, and the database feature stayed confusing. Signing up and managing payments was not the problem, but the moment where everything finally clicked for me never happened.