It never quite clicked for me with the training
I expected the onboarding and training program to be a stepping stone, something that would get me up to speed smoothly, but sadly it just didn't click for me. While the training materials seemed fine on paper, in practice they failed to address the issues I faced when things went wrong with the software setup. For example, the dialer repeatedly crashed during my tests, and despite following the provided instructions, I couldn’t resolve it on my own. I tried reaching the support line, hoping they would help clarify or fix the problem, but the responses were slow and not very helpful. I was expecting something closer to hands-on assistance or a better fault-tolerant system that could guide me when errors happened. Overall, compared to other onboarding experiences I have had, I felt this one lacked the promptness and depth I needed to get comfortable using WFHI’s product. It was frustrating because I really wanted it to work, but it never did.