It never honestly clicked for me
I was initially hopeful about the sign-up and sales process, but it turned out to be more frustrating than I’d expected. Finding the right information was surprisingly difficult. At first, I tried navigating the website and looking at different plans and features, but the details felt scattered and not well organized. I contacted support to get some clarifications, but the answers I got weren’t completely clear and took multiple follow-ups before I felt informed enough. When I finally went ahead and signed up, the invoicing seemed to work fine, but the whole experience felt clunky and not very user-friendly up to that point. I suppose the one thing I can say was decent is that once I had my software, the automatic updates happened quietly and without problem. Still, I feel like if the pre-purchase information was easier to find and better structured, the whole process would have clicked for me sooner and with less effort.